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Can I return my old Oyster card?
Yes, you can return your old Oyster card and get a refund of any remaining pay as you go credit, as well as the deposit for the card itself. In order to receive the refund, you will need to return the Oyster card either in person at a ticket stop or by mail to the Oyster card customer service. The refund process is relatively straightforward, and you can expect to receive the refund within a few weeks of returning the card.
What do I need to do to return my old Oyster card?
In order to return your old Oyster card and receive a refund, you will need to fill out a refund form, which can be obtained online or at a ticket stop. You will need to provide your contact information, as well as details about the Oyster card, such as the card number and the amount of pay as you go credit remaining on the card. Once you have completed the form, you can return the Oyster card, along with the form, in person or by mail to the address provided.
How long does it take to receive the refund for my old Oyster card?
Once you have returned your old Oyster card and filled out the refund form, you can expect to receive the refund within a few weeks. The refund process typically takes around 2-3 weeks to process, after which the refund will be issued to the contact information provided on the refund form. It is important to note that the refund will be issued in the form of a bank transfer or a credit to the original payment method, rather than as cash or a check.
Can I get a refund for the deposit on my old Oyster card?
Yes, in addition to any remaining pay as you go credit, you can also receive a refund for the deposit you paid for your old Oyster card. The deposit refund will be included as part of the overall refund process, and will be issued along with any remaining pay as you go credit. This means that when you return your old Oyster card, you can expect to receive a refund for both the remaining credit and the deposit within the same time frame.
What should I do if my old Oyster card is damaged?
If your old Oyster card is damaged and you are unable to use it, you can still return it to receive a refund. You will need to fill out the refund form as usual, and indicate on the form that the card is damaged and no longer functional. Once you have returned the damaged card, you can expect to receive a refund for any remaining pay as you go credit and the deposit, just as you would for a regular return.
Is there a time limit for returning my old Oyster card?
There is no specific time limit for returning your old Oyster card and requesting a refund. You can return the card at any time, and there is no expiration date for the refund process. However, it is recommended to return the old Oyster card as soon as possible in order to receive the refund in a timely manner. If you have not used the Oyster card for a long period of time, it is best to return it and receive the refund rather than let the credit and deposit go unused.
