Contents
Introduction
Alorica is a leading customer management outsourcing solutions provider with operations in North America, South America, Asia, Europe, and the Middle East. The company serves clients in various industries, including healthcare, technology, financial services, retail, and telecommunications. With over 100,000 employees worldwide, Alorica is among the largest employers in the customer service industry. If you’re considering a career at Alorica, you may be wondering whether the company drug tests its employees. This article provides an in-depth look at Alorica’s drug testing policy and answers some of the most frequently asked questions on the topic.
What Is Alorica’s Drug Testing Policy?
Alorica’s drug testing policy varies depending on the location, job position, and client requirements. Generally, all job applicants are required to undergo a drug test before starting employment at Alorica. The drug test is typically a urine test that screens for the presence of drugs in the body, including marijuana, cocaine, amphetamines, opioids, and benzodiazepines. The test may also include other substances depending on the client’s requirements. The drug test results may affect the candidate’s suitability for employment. Employees may also be subjected to random drug testing, post-accident drug testing, and for-cause drug testing if they show signs of drug use on the job or violate the company’s drug policy.
What Kind of Drug Test Does Alorica Administer?
Alorica typically administers a urine test to screen for drug use. The urine test can detect the presence of some drugs, such as marijuana, cocaine, and opioids, for up to 30 days after use, depending on the frequency and amount of drug use. Blood and hair follicle tests may also be used, depending on the client’s requirements and the job position.
Do Alorica Employees Get Drug Tested?
Yes, Alorica employees may be subjected to drug testing, including random testing, post-accident testing, and for-cause testing, in accordance with the company’s drug testing policy.
Does Alorica Drug Test for Nicotine?
No, Alorica does not drug test for nicotine, although some clients may require nicotine testing for job positions related to healthcare.
When Does Alorica Conduct Drug Testing?
Alorica typically conducts drug testing during the pre-employment stage, before the candidate starts working at the company. Employees may also be subjected to random drug testing, post-accident drug testing, and for-cause drug testing if they violate the company’s drug policy or show signs of drug use on the job.
Do Alorica Drug Test Contractors?
Yes, Alorica may require contractors to undergo drug testing if they will be working on client projects that require drug testing.
What Happens If You Fail a Drug Test at Alorica?
If you fail a drug test at Alorica, you may not be offered employment, or your employment may be terminated if you’re already an employee. Positive drug test results may disqualify you from future opportunities with the company. You may be given the opportunity to dispute the results or retest at your own cost. However, if you fail the repeat test, you may still not be eligible for employment or may face disciplinary action if you’re already an employee.
Can You Retake a Failed Drug Test at Alorica?
It depends on the circumstances of the failed drug test. If you fail a pre-employment drug test, you may not be offered employment, but you may have the opportunity to dispute the results or retest at your own cost. If you’re already an employee and fail a drug test, you may face disciplinary action, but you may also have the opportunity to dispute the results or retest at your own cost.
Can You Still Be Hired If You Failed a Drug Test at Alorica in the Past?
It depends on the severity of the drug use and the length of time since the failed drug test. If you failed the pre-employment drug test, you may not be eligible for rehire. If you’re already an employee and failed a drug test, you may face disciplinary action, but you may still be eligible for employment if you rectify the issue and meet the company’s requirements.
Conclusion
Alorica is an equal opportunity employer that values the safety and wellbeing of its employees and clients. As such, the company has a robust drug testing policy that aims to prevent drug use on the job. If you’re considering a career at Alorica, it’s essential to understand the company’s drug testing policy and the consequences of failing a drug test. By staying drug-free and complying with the company’s policy, you can increase your chances of securing a rewarding career at Alorica.
