How do I use my Navigo card on metro?
Using your Navigo card on the metro is a convenient and efficient way to navigate through the city. Here’s a step-by-step guide on how to use your Navigo card on the metro:
1. Purchase or obtain your Navigo card: You can purchase a Navigo card at any metro station in Paris or online through the official Navigo website. You can also obtain a Navigo card by subscribing to a Navigo travel pass.
2. Load your card: Once you have your Navigo card, you need to load it with a suitable travel pass or credit. You can do this at any metro station ticket machine or online through the Navigo website. Make sure your card has enough credit or a valid travel pass before using it.
3. Validate your card: Before entering the metro station, locate the ticket gates and look for the card validator. Hold your Navigo card close to the validator until you hear a beep or see a green light. This means your card has been successfully validated.
4. Enter the metro station: Once your card is validated, proceed to the ticket gates and swipe your Navigo card on the designated card reader. The gates will open, allowing you to enter the metro station.
5. Navigate through the metro: After entering the metro station, follow the signs to the appropriate platform for your desired line and direction. Wait for the train to arrive and board it. You don’t need to validate your card again when transferring between lines or modes of transport within the specified time limit of your travel pass.
6. Exit the metro station: Once you have reached your destination, exit the metro station by following the signs towards the exit. There is no need to validate your card again when leaving the station.
FAQs about using the Navigo card on metro:
1. Can I use my Navigo card on buses as well?
Yes, the Navigo card can be used on buses, trams, and RER trains within the designated zones covered by your travel pass.
2. What should I do if my Navigo card is lost or stolen?
If your Navigo card is lost or stolen, you should report it immediately by contacting the Navigo customer service. They will be able to block and replace your card.
3. Can I share my Navigo card with someone else?
No, the Navigo card is strictly personal and non-transferable. It can only be used by the registered cardholder.
4. Can I use my Navigo card for unlimited travel?
Yes, by loading a suitable travel pass onto your Navigo card, you can enjoy unlimited travel within the specified zones and validity period of the pass.
5. How do I check the remaining credit on my Navigo card?
You can check the remaining credit on your Navigo card by using the ticket machines located at metro stations. Simply insert your card, and the screen will display the remaining balance.
6. Can I use my Navigo card to travel to airports or outside the covered zones?
No, the Navigo card is valid within a specific range of zones in Paris and its surrounding areas. Traveling to airports or outside the covered zones requires a separate ticket or pass.
7. Can I use my Navigo card during weekends or public holidays?
Yes, the Navigo card can be used on weekends and public holidays, providing you have a valid travel pass or credit loaded onto your card.
8. Is there an age limit for using the Navigo card?
No, the Navigo card can be used by individuals of all ages. However, different types of travel passes may be available for different age groups.
9. Can I cancel or refund my Navigo card?
The Navigo card itself cannot be canceled or refunded. However, you may cancel your Navigo travel pass or request a refund for unused credit under certain circumstances.
10. Can I use my Navigo card for multiple journeys in a day?
Yes, the Navigo card allows for unlimited journeys within the specified zones covered by your travel pass. You can use it for multiple journeys in a day without any additional charges.
11. Can I use my Navigo card to travel to Disneyland Paris?
No, the Navigo card is not valid for travel to Disneyland Paris. You will need to purchase a separate ticket for that specific destination.
12. How long is the validity period of a Navigo travel pass?
The validity period of a Navigo travel pass depends on the type of pass you have purchased. It can range from a weekly pass to a monthly or annual pass.
