How long does it take Marriott to release hold on credit card?

How long does it take Marriott to release hold on credit card?

Marriott is one of the most popular hotel chains in the world and many travelers choose to stay at their properties. When making a reservation, hotels often place a hold on the guest’s credit card to ensure there are sufficient funds to cover the stay. This temporary hold is also known as an authorization hold or pre-authorization.

The duration of the hold can vary depending on a few factors. In general, Marriott releases the hold on a credit card within 24 to 72 hours after check-out. However, it’s important to note that banks or credit card issuers may have their own policies and processing times, so the actual release of the hold may take longer.

During peak travel seasons or busy periods, such as holidays or events, it’s possible for the hold to take slightly longer to be released. This is because hotels may experience a higher volume of check-outs and it may take them some time to process all the necessary transactions.

It’s also worth mentioning that the amount of the hold can differ based on the hotel and the length of stay. Typically, the hold is equivalent to the estimated total cost of the stay, including taxes and any additional charges like room service or amenities. However, some hotels may place a higher hold amount to account for any potential incidental expenses.

FAQs about Marriott’s credit card holds:

1.

How does the credit card hold process work?

Marriott places a temporary hold on your credit card when you make a reservation. The hold ensures that funds are available to cover the cost of your stay. Once you check-out, the hold is released, and the actual charges are processed.

2.

Can I use a debit card instead of a credit card for the hold?

Yes, you can use a debit card for the hold, but it’s important to note that debit card holds can tie up your available funds until the hold is released. It’s advisable to check with your bank for their policies regarding debit card holds.

3.

What happens if the hold amount is more than my available credit?

If the hold amount exceeds your available credit, the transaction may be declined. In such cases, you can contact Marriott’s customer service to discuss alternative payment options.

4.

Can I request a specific hold duration?

No, the duration of the hold is generally determined by Marriott’s policies and the processing times of your bank or credit card issuer. However, in some cases, if you have a specific request, you can reach out to the hotel directly to discuss the possibility.

5.

Why is the hold amount sometimes higher than the actual cost of my stay?

Hotels may place a higher hold amount to cover any incidental expenses that you may incur during your stay, such as room service, restaurant charges, or other amenities. The final charges will reflect the actual cost, and the remaining hold amount will be released.

6.

Can I dispute a hold that has not been released after the designated time?

If the hold has not been released within the stated timeframe, it’s advisable to contact both the hotel and your bank or credit card issuer to inquire about the delay. They will be able to provide you with further assistance and information regarding the hold.

7.

What happens if I cancel my reservation?

If you cancel your reservation, the hold on your credit card will be released. However, depending on the policies of your bank or credit card issuer, it may take some time for the funds to become available in your account again.

8.

Is the hold amount refundable?

Yes, the hold amount is refundable. Once the hold is released, any unused funds will be available for your use again.

9.

Can I pay with a different credit card at check-out?

Yes, you can provide a different credit card for payment at check-out. However, the original hold on the initial credit card may still take some time to be released, as it follows the standard processing timeframe.

10.

Are there any alternatives to a credit card hold?

Depending on the hotel’s policies, you may be able to provide a cash deposit or use a different payment method to cover the hold amount. It’s best to contact the hotel directly to inquire about alternative options.

11.

Is my credit card information secure during the hold process?

Marriott takes the security of your personal and credit card information seriously. They have robust systems and protocols in place to protect your data during the reservation and payment process.

12.

What should I do if I have concerns about the hold on my credit card?

If you have any concerns or questions regarding the credit card hold, it’s recommended to contact Marriott’s customer service. They will be able to address your concerns and provide you with the necessary information and assistance.

Remember, the duration of the hold on your credit card when staying at a Marriott hotel may vary depending on multiple factors, such as the hotel’s policies and your bank’s processing times. If you have any specific concerns or questions, it’s best to contact Marriott directly for accurate and up-to-date information.