How many hours for EU261 compensation?

How many hours for EU261 compensation?

EU261 compensation is a regulation that protects the rights of air passengers in the European Union (EU) and ensures that they are fairly compensated in the event of flight disruptions, such as delays and cancellations. The compensation amount varies based on the length of the delay and the distance of the flight. To determine whether you are eligible for EU261 compensation, you need to understand the criteria and the specific time thresholds that apply.

In most cases, passengers are entitled to compensation if their flight arrives at the final destination with a delay of three hours or more. However, there are certain exceptions and special circumstances that may affect the eligibility for compensation. For example, if the delay is caused by extraordinary circumstances beyond the airline’s control, such as severe weather conditions or strikes, the compensation may not apply.

FAQs about EU261 compensation:

1. Are all flights covered by EU261 compensation?

Yes, EU261 compensation applies to all flights departing from an EU airport, regardless of the airline, and to flights arriving at an EU airport operated by an EU airline.

2. How much compensation can I get for a delay?

The compensation amount is determined based on the distance of your flight and the length of the delay. For flights up to 1,500 kilometers, the compensation is €250. For flights between 1,500 and 3,500 kilometers, the compensation is €400. And for flights over 3,500 kilometers, the compensation is €600.

3. Can I claim compensation for a canceled flight?

Yes, if your flight is canceled and you were not informed at least 14 days in advance, you may be eligible for compensation under EU261 regulations. The compensation amount is the same as for delays.

4. Are there any time limits for claiming compensation?

Yes, there is a time limit for claiming EU261 compensation. In most cases, you have up to three years from the date of the disrupted flight to submit your claim. However, it is recommended to file your claim as soon as possible to increase your chances of success.

5. Does EU261 compensation cover additional expenses?

EU261 compensation is a separate payment for the inconvenience caused by the flight disruption. It does not cover any additional expenses you may have incurred, such as hotel accommodations or meals. However, you may be entitled to reimbursement or assistance with these expenses under the EU’s passenger rights regulations.

6. What if the delay is less than three hours?

If your flight arrives at the final destination with a delay of less than three hours, you are not entitled to EU261 compensation. However, you may still be entitled to assistance and care from the airline, such as meals, refreshments, and accommodation if necessary.

7. Can I claim compensation if the delay is my fault?

No, EU261 compensation is only applicable if the delay or disruption is caused by the airline’s fault or circumstances within their control. If you miss your flight due to personal reasons or fail to comply with the airline’s check-in or boarding requirements, you are not eligible for compensation.

8. How can I claim EU261 compensation?

To claim EU261 compensation, you need to contact the airline directly or submit a claim through their website. Provide them with all the necessary details, such as your flight number, date of travel, and the reason for the disruption. It is also advisable to keep all your travel documents and receipts as evidence to support your claim.

9. What if the airline rejects my claim?

If the airline rejects your claim for EU261 compensation, you can escalate the matter by filing a complaint with the national enforcement body of the country where the incident occurred. They will review your case and mediate between you and the airline to reach a resolution.

10. Can I use a claims management company to handle my claim?

Yes, you have the option to use a claims management company to handle your EU261 compensation claim. These companies specialize in assisting passengers with their claims and have expertise in dealing with the airlines and pursuing legal actions if necessary. However, keep in mind that they will charge a fee or percentage of your compensation amount for their services.

11. Are there any exceptions to EU261 compensation?

Yes, there are certain exceptions to EU261 compensation. If the flight disruption is caused by extraordinary circumstances beyond the airline’s control, they may be exempt from paying compensation. Examples of extraordinary circumstances include natural disasters, security threats, and medical emergencies.

12. Does EU261 compensation apply to all passengers?

EU261 compensation applies to all passengers, regardless of their nationality or place of residence, as long as they are departing from an EU airport or arriving at an EU airport on an EU airline. However, there may be some variations in the application of the regulation for passengers traveling on non-EU airlines or flights outside the EU. It is advisable to consult the specific airline’s policy and the national enforcement bodies for more information.