Is Fascinating Diamonds Legit?

Is Fascinating Diamonds Legit?

What is Fascinating Diamonds?

Fascinating Diamonds is an online jewelry store that specializes in creating customized and ready-to-wear diamond engagement rings, wedding bands, and other fine jewelry pieces. With a wide range of designs and collections, Fascinating Diamonds aims to provide high-quality jewelry that meets the unique preferences and requirements of their customers.

How do I know if Fascinating Diamonds is legitimate?

Fascinating Diamonds is a legitimate jewelry retailer that has been operating in the industry for several years. They have established a strong reputation for providing top-quality jewelry and excellent customer service. To verify their legitimacy, you can look for customer testimonials and reviews online, check if the company is a member of jewelry industry associations, and confirm if they offer secure payment options.

Are the diamonds sold by Fascinating Diamonds real?

Yes, the diamonds sold by Fascinating Diamonds are real and certified by reputable gemological laboratories. They offer a wide selection of diamonds, including certified loose diamonds and diamonds that are already set in jewelry pieces. Each diamond comes with a detailed description and grading report, allowing customers to make informed decisions and choose the perfect diamond for their personal taste and budget.

What customization options does Fascinating Diamonds offer?

Fascinating Diamonds offers extensive customization options for their customers. They have a user-friendly customization tool on their website that allows you to personalize your jewelry by selecting the metal type, diamond shape, carat weight, and other features. Additionally, you can also contact their customer service to discuss specific design modifications or requirements.

Does Fascinating Diamonds offer a warranty or guarantee on their jewelry?

Yes, Fascinating Diamonds offers a warranty and guarantee on their jewelry. They provide a lifetime warranty that covers manufacturing defects. In case you encounter any issues with your jewelry, they will repair or replace it at no additional cost. It is important to read and understand the terms and conditions of the warranty before making a purchase.

What payment options are available at Fascinating Diamonds?

Fascinating Diamonds accepts various payment methods to ensure convenience and security for their customers. You can make a purchase using major credit cards like Visa, Mastercard, and American Express. They also offer the option of paying through bank wire transfer or PayPal, providing flexibility in payment choices.

How does Fascinating Diamonds handle shipping?

Fascinating Diamonds offers free shipping on all their orders within the United States. They use reputed shipping carriers to ensure secure and timely delivery of your jewelry. The estimated delivery time will depend on the specific item and customization options, which will be communicated to you during the ordering process. International shipping is also available, with additional charges and customs duties applicable.

What is Fascinating Diamonds’ return policy?

Fascinating Diamonds has a customer-friendly return policy. If for any reason you are not satisfied with your purchase, you can return your jewelry within 30 days from the date of delivery. The item must be in its original condition and packaging. Upon receipt and inspection, a refund will be issued to your original form of payment. It is important to familiarize yourself with their return policy before making a purchase.

Does Fascinating Diamonds offer customer support?

Yes, Fascinating Diamonds provides excellent customer support to assist you throughout your shopping experience. Their knowledgeable and friendly team can help answer any questions, provide guidance on selecting the right jewelry, and assist with customization options. You can reach their customer support through phone, email, or live chat.

FAQs

1. Can I find unique and rare diamond cuts at Fascinating Diamonds?

Yes, Fascinating Diamonds offers a range of unique and rare diamond cuts, including Asscher, Marquise, Cushion, and Radiant, among others. They strive to provide a diverse selection of diamond cuts to cater to different preferences.

2. Can I get my own diamond set in a Fascinating Diamonds jewelry piece?

Yes, Fascinating Diamonds offers the option of setting your own diamond into a jewelry piece. You can contact their customer service to discuss the process and requirements for setting your diamond in a custom-made or ready-to-wear jewelry piece.

3. Does Fascinating Diamonds provide a certificate for each diamond?

Yes, Fascinating Diamonds provides a certificate for each diamond purchase. The diamond certificate is issued by reputable gemological laboratories that assess the quality and authenticity of the diamond. This certificate provides essential details about the diamond’s specifications, ensuring transparency and peace of mind for customers.

4. Can Fascinating Diamonds resize their rings?

Yes, Fascinating Diamonds offers ring resizing services to ensure the perfect fit. Their skilled craftsmen can resize your ring to your preferred size, subject to certain limitations based on the design and style of the ring. It is recommended to consult with their customer service to understand the resizing options for your specific ring.

5. Can I order a customized jewelry piece not featured on the website?

Yes, Fascinating Diamonds welcomes custom orders for jewelry pieces not featured on their website. They have a team of expert designers and craftsmen who can work with you to bring your vision to life. You can provide your design specifications and discuss your requirements with their customer service to create a truly unique piece.

6. Is the personalization tool on the website easy to use?

Yes, Fascinating Diamonds has a user-friendly personalization tool on their website. It allows you to easily customize various elements of your jewelry, such as metal type, diamond shape, and carat weight. The tool provides real-time updates and visualizations, making it convenient to design your ideal piece of jewelry.

7. Can I request a specific engraving on my jewelry?

Yes, Fascinating Diamonds offers the option of engraving personalized messages on their jewelry pieces. You can specify the desired engraving text while customizing your jewelry, and their craftsmen will meticulously engrave it on the piece according to your instructions.

8. Does Fascinating Diamonds offer jewelry for men?

Yes, Fascinating Diamonds offers a range of jewelry options for men, including wedding bands, diamond bands, and other accessories. These pieces are carefully crafted with masculine designs and attention to detail, providing the perfect complement to men’s style and preferences.

9. Are there any additional charges for international shipping?

Yes, there may be additional charges for international shipping, including shipping fees and customs duties. The exact charges will depend on the destination country and the value of the jewelry. Fascinating Diamonds will communicate and provide details regarding these charges during the ordering process.

10. Can I track the status of my order?

Yes, Fascinating Diamonds provides order tracking services to keep you informed about the status of your purchase. Once your jewelry has been shipped, you will receive a tracking number that allows you to monitor the progress of your delivery.

11. What if my jewelry gets damaged after the warranty period?

Fascinating Diamonds offers repair services for jewelry even after the warranty period expires. You can contact their customer service to discuss the repair options and associated costs. Their skilled craftsmen will ensure that your precious jewelry is restored to its original beauty.

12. Can I purchase a Fascinating Diamonds gift card?

Yes, Fascinating Diamonds offers gift cards that are ideal for special occasions or as a token of appreciation. The gift cards can be purchased in various denominations, allowing the recipient to select their desired jewelry piece at their convenience.