Is there a shuttle between Heathrow and Gatwick?

Is there a shuttle between Heathrow and Gatwick?

Yes, there is a shuttle between Heathrow and Gatwick airports. The National Express operates a frequent shuttle service between the two airports, providing a convenient and comfortable way for passengers to transfer between the airports. The journey takes around 1-2 hours, depending on traffic conditions, and offers a cost-effective solution for travelers needing to get between Heathrow and Gatwick.

FAQs about the shuttle service between Heathrow and Gatwick

1. How often does the shuttle service run?

The shuttle service between Heathrow and Gatwick runs at regular intervals throughout the day, usually every hour or so, allowing passengers to choose a time that best suits their travel schedule.

2. How far in advance should I book my ticket?

It is advisable to book your shuttle ticket in advance to secure your seat on the service, especially during peak travel times. Booking in advance also allows you to take advantage of any available discounts or promotional fares.

3. What amenities are available on the shuttle?

The shuttle service offers a comfortable and relaxing travel experience, with spacious seating, onboard Wi-Fi, and charging points for electronic devices. Passengers can also enjoy onboard refreshments and a luggage allowance for their convenience.

4. How long does the journey take?

The journey between Heathrow and Gatwick airports usually takes between 1-2 hours, depending on traffic conditions and the time of day. The shuttle service aims to provide a timely and efficient transfer for passengers.

5. Are there any stops along the way?

The shuttle service may make stops at designated pickup and drop-off points, allowing passengers to access different terminals or transportation hubs at both Heathrow and Gatwick airports.

6. Can I purchase tickets at the airport?

Tickets for the shuttle service can be purchased at the airport, although it is recommended to book in advance to secure your seat and streamline the check-in process.

7. Are there any discounts available for frequent travelers?

Frequent travelers may be eligible for discounted fares or loyalty rewards when using the shuttle service between Heathrow and Gatwick. It is worth checking for any available discounts when booking your ticket.

8. Is the shuttle wheelchair accessible?

The shuttle service provides wheelchair-accessible vehicles for passengers with mobility needs, ensuring that all travelers can comfortably and safely transfer between Heathrow and Gatwick airports.

9. Can I bring luggage on the shuttle?

Passengers are allowed to bring luggage on the shuttle, with a designated luggage allowance per traveler. There may be additional charges for extra or oversized luggage, so it is advisable to check the baggage policy when booking your ticket.

10. What happens if I miss my scheduled shuttle?

If you miss your scheduled shuttle, the National Express may offer flexible ticket options, allowing you to board the next available service, subject to availability and conditions.

11. Can I change my shuttle booking?

Passengers may have the option to change their shuttle booking, depending on the fare type and any applicable terms and conditions. It is recommended to check the booking policy when making changes to your travel plans.

12. How can I contact customer support for the shuttle service?

For any inquiries or assistance regarding the shuttle service between Heathrow and Gatwick, passengers can contact the National Express customer support team through their official website or customer service hotline. Experienced representatives can provide helpful information and support for your travel needs.