Is Zulily Legit?

Are you searching for an effortless way to save money on the latest fashions?

You can save up to 70% on original retail rates when you shop with Zulily. The company sells everything from clothes to shoes, toys, cosmetics, and products for the home and garden.

There is even a dedicated clearance section, which offers even more deals and discounts. But once you see how much you can save, you might think that the offers are too good to be true. 

So, let’s find out, is Zulily legit?

About Zulily 

This American eCommerce company was founded in 2009. The main customer base is pregnant women and young mothers. However, the company also offers clothing for the whole family and a wide range of other products.

In order to shop on the platform, you need to set up a free account. Rather than offering products that are always available, the company offers new products each day. These new products are usually only available for 72 hours and are part of the daily sales.

Because new promotions are available every day, customers are encouraged to keep checking in. This helps the company to secure repeat business and customer loyalty. In addition to the website, shoppers can also use the Zulily mobile app while on the go.

Ok, But Is Zulily Legit?

How it works?

The platform works in a similar way to those of most online retailers. Customers can take the time to browse the full inventory in search of items that catch their eye. It’s also possible to use the search fields to find specific items that meet certain needs.

Brand lovers will also find products from popular designers. These include Apple, Ralph Lauren, Brooks, prAna, Cuisinart, and PUR Cosmetics. Customers can also return daily to discover the new products that have been added to the platform.

A unique business model…

One of the elements that make the company stand out is that it doesn’t own the products listed for sale. Instead, bulk orders are made with those retailers once the sales events have come to a close. Once the orders have been shipped to the company in bulk, they are then distributed to customers.

This practice helps the company keep the cost of products to a minimum. And these savings are then passed onto customers to help attract bargain hunters. 

Price matching

The company is committed to being one of the cheapest places to find popular products. As part of this commitment, it offers a price match guarantee with Walmart and Amazon. This means that the company will either beat or match the price of items sold on those competing websites.

This eliminates the feeling of disappointment of finding the same product at a lower rate after making a purchase. Customers need to submit a price match from Walmart or Amazon within 24 hours of purchase. If the claim is eligible, the difference between the retail rates will then be refunded. 

What to know about Zulily Shipping?

It is necessary to pay for shipping when you purchase most products on this platform. The typical shipping rate is between $5.99 and $10.99. But the exact shipping rate will depend on the number of items in the order.

Promotions for reduced or free shipping are run from time to time. These deals help to secure customer loyalty and make customers return to the site. But these promotions often only run for a day or less, so customers have to be proactive to take advantage of them.

How long does it take to get your order?

After placing an order, products generally arrive at least ten days later. However, certain products are marked with a red rocket. This symbol indicates that those products will be shipped within three days of placing an order. 

One issue with shipping is that it can take several weeks for items to arrive. This can be an issue if you are ordering something to wear to a special event. So, it’s important to order as far in advance as possible to make sure products arrive in a suitable about of time. 

What to Know About Zulily Returns?

You can submit a return request at any time within thirty days of placing an order. In order to qualify, the product must be in the original packaging and have all the tags attached. Wearing or washing products automatically makes them ineligible for a refund.

However, it is important to note that not all products are eligible for return. Excluded items include underwear, swimwear, certain types of electronics, and furniture. You can check on return eligibility by going to the My Orders page.

Besides those items…

If a return request is accepted, a prepaid shipping label will be sent out. This can be used to send products back quickly and efficiently. However, if you are returning less than five products, you will be charged a shipping fee of $8.95.

In many cases, customers are issued store credit instead of a cash refund. This can be an issue if there are no suitable replacement products for sale. Plus, if excluded items arrive damaged in some way, a refund might not be issued. 

What to Know About Zulily Product Quality?

This is one area where previous customers often have issues. Many customers report that the clothing they ordered was not true to size, which can make ordering a bit tricky. Some garments are created from cheap materials that tend to become damaged in the washing machine. 

The Zulily Shopping Experience 

One of the things that makes the company stand out is that both the website and app are easy to use. Products are arranged by category and come with detailed descriptions and photos. Shoppers can also use the search filters to select the size, price, age range, gender, color, and brand.

Other dedicated sections include:

The company is also known for its excellent customer service. You can contact the customer service team at any time of the day or night by clicking on the chat bubble. The team can also be reached by phone or email any time you have a question or issue. 

What to Know About Zulily Deals 

One of the main reasons people use this eCommerce website is to save money. However, there are plenty of other companies that also promise to provide the best deals around. To discover if you will really get a good deal, you can compare products across a few different competing websites.

Let me illustrate…

An example of a good deal is the Brooks Ricochet Running Shoe. The retail rate for this popular product is $59.99 on Zulily. However, the same product retails for $74.99 to $114 on Amazon and $79.99 at Walmart. This clearly shows that Zulily offers a much lower retail rate for this product.

However, the platform isn’t always the cheapest place to find popular products. The Refurbished Apple Watch Series 3 is sold for $249.79 on Zulily. This compares to $299 on Amazon, $199 at Target, and just $18.99 at Walmart. 

So as you can see…

Generally speaking, the platform is the cheapest place to purchase brand-name clothing and shoes. However, you are likely to pay a little more if you want to buy electronics and fitness equipment. Fortunately, the price guarantee means that you may be able to get the difference in price refunded. 

And again, generally speaking, the platform offers some of the lowest rates around. However, it is important to take the shipping costs into account when searching for the best deal. As mentioned, the company typically charges a shipping fee of between $5.99 and $10.99 for most orders. 

Whereas you can enjoy free shipping if you are an Amazon Prime member or spend over $25. Moreover, both Target and Walmart offer in-store pickup. Not only does this eliminate the shipping fee, but it also saves having to wait for your order to arrive. 

Pros and Cons of Zulily 

By now, you should have a fairly good idea about what the online retailer offers. And while the company has its positive points, there are certain elements that you need to be aware of. Analyzing the main pros and cons can help you to make an informed decision. 

Pros

Shopper Legitimacy Concerns

These days, it’s not surprising that our users are seeking confirmation of the legitimacy of so many seemingly great offers. Because the sad truth is, it’s easy to get scammed! Especially when you’re conducting transactions online.

But don’t stress; we’re here to help…

Our team members pride themselves on conducting accurate and up-to-date vetting processes on all vendors our users ask about. So, why not take a look at some of our other comprehensive guides to companies and services you want to be sure you can trust?

We cover them all, from, Is Flight Club Legit, to other e-commerce platforms boasting great deals, like Is Temu Legit, Is Wayfair Legit, Is Etsy Legit, and Is Poshmark Legit?

Plus, there may also be rewards platforms you’re not sure about. So, find out fast, Is Fetch Rewards Safe Legit or Is Swagbucks Legit?

Had a bad experience with a legit store?

That happens, too, sometimes! But don’t worry; we can offer you the best alternatives to your favorite stores!

Check out our in-depth guides to the most popular retailers. From the Biggest Target Competitors to the Biggest Walgreens Competitors, from the Best Chipotle Competitors & Alternatives to the Best DoorDash Competitors & Alternatives in 2023!

Ok, back to…

Final Thoughts

There is no doubt that Zulily is a legitimate company that offers great deals on a wide range of products. However, there are certain issues to take into account before choosing to use the platform. You need to be prepared to pay extra for shipping and wait a while for your order to arrive.

But perhaps the biggest indication of the company comes from customer reviews. Only around a quarter of customers say that they would recommend the company to their friends. Key reasons for this are slow shipping times, quality issues, and high shipping fees.

Ultimately, the choice to try Zulily comes down to you and your specific needs.

Happy bargain hunting!