MGM Rewards Rolls Out Major Changes

MGM Rewards Rolls Out Major Changes

MGM Resorts International is one of the largest hotel and casino operators in the world, with properties across the United States, China, and Japan. The company’s loyalty program, MGM Rewards, has recently undergone several major changes aimed at enhancing the member benefits and experience. These changes have been introduced in response to the evolving needs and preferences of the program’s more than 34 million members.

One of the major changes to MGM Rewards is the introduction of a new tier system for members. The program previously had five tiers, but now has six: Sapphire, Pearl, Gold, Platinum, NOIR, and the new Tier Multiplier. The Tier Multiplier allows members to earn tier credits faster, and therefore move up the tiers more quickly, by earning double or triple credits on select activities such as staying at MGM properties or dining at participating restaurants. This new tier system provides members with more flexibility and additional benefits.

Enhanced Benefits

The enhanced benefits for members of MGM Rewards is another major aspect of the program’s changes. Members can now earn points for spending on both hotel rooms and other amenities such as dining, entertainment, and spa services. Points can also be redeemed for a variety of rewards including free hotel stays, dining credits, VIP experiences, and more. Members of higher tiers can even access exclusive offers and discounts related to these rewards.

Another notable benefit for members of MGM Rewards is the availability of a dedicated phone line and online chat for support. This provides members with quick and easy access to assistance with their account or any issues that may arise during their stay at an MGM property. Overall, the changes to MGM Rewards demonstrate the company’s commitment to providing an excellent experience for its members and ensuring that they receive the best possible value for their loyalty.

• The introduction of a new tier system
• Tier Multiplier allows members to earn tier credits faster for more benefits
• Members can now earn points for spending on hotel and amenities
• Points can be redeemed for a variety of rewards
• Dedicated phone line and online chat now available for support

FAQs

What is MGM Rewards?

MGM Rewards is a loyalty program offered by MGM Resorts International that rewards members for staying at their properties and participating in other activities on site. Members accumulate points that can be redeemed for rewards such as free hotel stays, dining credits, and VIP experiences.

What are the major changes to MGM Rewards?

The major changes to MGM Rewards include the introduction of a new tier system with six tiers, the Tier Multiplier program that allows members to earn tier credits faster, and the availability of enhanced benefits such as points for spending on amenities and dedicated support channels.

How do I earn points with MGM Rewards?

Members can earn points by staying at MGM properties, dining at participating restaurants, and participating in other qualifying activities such as gambling and using spa services.

What are the benefits of higher tiers in MGM Rewards?

Members of higher tiers have access to exclusive offers and discounts related to rewards, as well as priority access to hotel check-in and other amenities. Higher-tier members also earn points at a faster rate.

What is the Tier Multiplier program?

The Tier Multiplier is a program offered through MGM Rewards that enables members to earn double or triple tier credits on select activities, allowing them to move up the tiers more quickly and enjoy more benefits.

How do I redeem points with MGM Rewards?

Points can be redeemed for a variety of rewards through the MGM Rewards website or app. These rewards include free hotel stays, dining credits, VIP experiences, and more.

What is the dedicated phone line and online chat for support?

MGM Rewards now offers a dedicated phone line and online chat for members to receive support with their accounts and any issues that may arise during their stay at an MGM property.

Can I earn points for spending on amenities as well as hotel rooms?

Yes, members can now earn points for spending on amenities such as dining and spa services in addition to hotel rooms.

How do I move up the tiers in MGM Rewards?

Members can earn tier credits by participating in qualifying activities such as staying at MGM properties or dining at participating restaurants. Moving up the tiers is determined by the number of tier credits earned.

What are the rewards for higher-tier members?

Higher-tier members can access exclusive offers and discounts related to rewards, as well as priority access to hotel check-in and other amenities. They also earn points at a faster rate and have access to additional benefits.

How do I join MGM Rewards?

Membership in MGM Rewards is free and can be obtained through the program’s website or app. New members can start earning rewards immediately.

Are there any blackout dates for rewards with MGM Rewards?

Yes, blackout dates may apply for certain rewards dependent on hotel availability and other factors. It is recommended that members check the program’s website for the most accurate information.

Can I share my rewards with others?

No, rewards earned through MGM Rewards are non-transferable and can only be redeemed by the member who earned them.