What Does Uber Eats Do if No One Picks Up Your Order?
When nobody picks up your Uber Eats order, the app will automatically cancel the order after a certain period of time. This usually occurs if no nearby drivers are available to pick up and deliver the food to you. When this happens, you won’t be charged for the order and you will receive a refund or credit for the inconvenience.
What should I do if my Uber Eats order isn’t picked up?
If your Uber Eats order isn’t picked up, the best thing to do is to contact customer support through the app. You can find the option to “Help” within the app, and from there you can select the specific issue with your order. This will allow you to get in touch with a customer service representative who can assist you with the situation.
How long does it take for Uber Eats to cancel an order if it’s not picked up?
Uber Eats typically waits for a reasonable amount of time for a driver to pick up the order before automatically canceling it. The exact time frame can vary depending on the restaurant and the location, but it’s usually around 10-15 minutes. If no driver has accepted the order within that time period, the app will cancel the order and notify you.
Can I place another order if my original Uber Eats order isn’t picked up?
Yes, if your original order is canceled due to no driver picking it up, you can immediately place another order on the Uber Eats app. Since you weren’t charged for the unpicked order, you can simply re-order the food and wait for a new driver to accept and deliver it to you.
Why do Uber Eats orders sometimes go unpicked?
There are a few reasons why Uber Eats orders may go unpicked. It could be that there are simply no available drivers in the area at that particular time, or that the order is too small for a driver to make a significant profit from delivering it. It can also depend on the distance and location of the restaurant from potential drivers.
