What is room status terminologies?

What is Room Status Terminology?

Room status terminology refers to the various terms and phrases used in the hotel industry to describe the current condition or status of a room. These terms are essential for effective communication between hotel staff members and are used to keep track of the availability and readiness of rooms for guests. Room status terminology provides a standardized language that allows hotel employees to efficiently manage the allocation and maintenance of rooms.

What does “Vacant” mean?

“Vacant” is one of the most common room status terminologies used in the hotel industry. It refers to a room that is currently unoccupied and available for immediate occupancy. When a room is labeled as “Vacant,” it means that it has been thoroughly cleaned, inspected, and is ready for a new guest to check-in.

What is the meaning of “Occupied”?

The term “Occupied” indicates that a guest is currently staying in the room. When a room is marked as “Occupied,” it means that the guest has checked-in and is currently using the room. Hotel staff members should not disturb a room labeled as “Occupied” unless there is a specific request or an emergency.

What does “Check-out” signify?

“Check-out” is a room status terminology used to indicate that a guest has vacated the room and completed the check-out process. When a room is labeled as “Check-out,” it means that the guest has settled their bill, returned the room key, and officially left the hotel premises. After a guest checks out, hotel staff members will perform necessary cleaning and prepare the room for the next guest.

What is the meaning of “Dirty”?

When a room is marked as “Dirty,” it indicates that the room requires cleaning and preparation before it can be made available to new guests. This term is used when a guest has checked out, and the room has not yet been cleaned. Housekeeping staff will sanitize the room, change the linens, and restock the necessary amenities before transforming it into a “Vacant” room.

What is the significance of “Out of Order”?

“Out of Order” refers to a room that is temporarily unavailable for use due to maintenance or repair issues. When a room is labeled as “Out of Order,” it means that there is a problem with the room that needs attention from the maintenance team. This could include issues with plumbing, electrical systems, or other amenities. The room cannot be occupied until the necessary repairs have been completed.

What does “Do Not Disturb” mean?

The “Do Not Disturb” status is utilized when a guest does not want to be disturbed or have their room cleaned. When a guest hangs the “Do Not Disturb” sign on their door, it indicates that they prefer privacy and do not wish to be interrupted by hotel staff. It is important for hotel employees to respect this request and refrain from entering the room unless there is an emergency situation.

What is the meaning of “On-Change”?

The term “On-Change” is used to describe a room that is in the process of being cleaned and prepared for a new guest. When a room is marked as “On-Change,” it means that housekeeping staff is currently working on it to transition it from “Dirty” to “Vacant.” This status allows hotel employees to easily identify which rooms are currently undergoing cleaning.

What does “Ready” signify?

“Ready” is a room status terminology that signifies a room is fully cleaned, inspected, and ready for a new guest to occupy. When a room is labeled as “Ready,” it means that housekeeping staff has completed all necessary tasks to ensure the room meets the hotel’s cleanliness and quality standards. The room is equipped with fresh linens, amenities, and is in perfect condition for guest check-in.

What is the significance of “Out of Service”?

“Out of Service” is a room status terminology used to indicate that a room is temporarily unavailable for use due to non-maintenance-related issues. When a room is marked as “Out of Service,” it means that it cannot be occupied for reasons such as renovation, pest control, or other operational considerations. The room will be unavailable until the issue is resolved and the room is deemed suitable for guests.

What is the meaning of “Inspected”?

When a room is marked as “Inspected,” it means that a supervisor or manager has conducted a thorough inspection to ensure all aspects of the room meet the hotel’s standards. This includes checking the cleanliness, functionality of amenities, and overall appearance of the room. The “Inspected” status ensures that the room is in excellent condition and ready to be assigned to a guest.

What does “On Maintenance” signify?

The term “On Maintenance” is used when a room is currently undergoing maintenance work. When a room is marked as “On Maintenance,” it means that there are specific maintenance tasks being carried out with the goal of resolving any issues or improving the room’s condition. Hotel guests cannot occupy a room labeled as “On Maintenance” until the necessary repairs or improvements are complete.

What is the significance of “Out of Order for Cleaning”?

“Out of Order for Cleaning” is a room status terminology that indicates a room is temporarily unavailable due to scheduled deep cleaning or thorough maintenance. When a room is marked as “Out of Order for Cleaning,” it means that it is undergoing a comprehensive cleaning process that exceeds the routine cleaning tasks. This ensures that the room is maintained at the highest level of cleanliness and hygiene standards.

What does the term “House Full” mean?

“House Full” is a room status terminology that signifies all available rooms in the hotel are currently occupied. When a hotel reaches its full capacity and has no vacant rooms, it is considered “House Full.” This status indicates that no more reservations can be accepted until a room becomes available due to check-outs or cancellations.

What is the meaning of “Pre-Block”?

“Pre-Block” refers to the process of assigning specific rooms to guests in advance, usually for large groups, VIPs, or special events. When rooms are “Pre-Blocked,” it means that they have been allocated to specific guests to ensure their accommodation needs and preferences are met. This allows the hotel to accommodate requests for adjoining rooms or specific room types in advance.

What does “No Show” signify?

The term “No Show” is used when a guest fails to arrive for a confirmed reservation and does not provide any prior notice of cancellation. When a guest is marked as a “No Show,” it means that they did not check-in on the scheduled date and time, and their reserved room remains unoccupied. This status allows the hotel to release the room for potential walk-in guests or to be assigned to other reservations.

What is the significance of “Late Check-Out”?

“Late Check-Out” is a room status terminology used to define a situation where a guest requests to check-out later than the standard check-out time. When a guest is granted a “Late Check-Out,” it means that they are allowed to extend their stay in the room beyond the usual check-out time. The hotel may charge an additional fee for this service, depending on the duration of the extension.

What does “Walk-In” signify?

The term “Walk-In” refers to a guest who arrives at the hotel without a prior reservation. When a guest is considered a “Walk-In,” it means that they have not made any reservation in advance and are requesting an available room at the hotel. The hotel staff will assign them a room based on availability and check-in procedures will be carried out upon their arrival.

What is the meaning of “Due Out”?

When a guest is marked as “Due Out,” it means that their stay is scheduled to end, and they are expected to check-out on the specified date. This room status terminology allows hotel staff to anticipate upcoming vacancies and prepare the room for the next guest. It is important to remind “Due Out” guests about the check-out time and any additional charges that may apply for late check-out.

What does “Sleep Out” signify?

“Sleep Out” is a room status terminology used in situations where a booked room remains unoccupied throughout the night, even though the guest has checked-in. When a room is marked as “Sleep Out,” it means that the guest has not used the room for sleeping purposes. This status may arise due to various reasons, such as the guest’s prolonged absence or occupying another room during their stay.

What is the significance of “No Vacancy”?

“No Vacancy” is a room status terminology that is displayed when a hotel is fully occupied, and no rooms are available for immediate check-in. When a hotel reaches its full capacity and cannot accommodate any more guests, it is considered “No Vacancy.” This status indicates that all rooms are occupied, and the hotel cannot accept new reservations until a room becomes available.

What does “Early Departure” mean?

The term “Early Departure” is used to describe a situation where a guest checks out earlier than their scheduled departure date. When a guest wishes to depart before the initially planned date, they are considered an “Early Departure.” The hotel may charge a fee or penalty for this change in reservation, depending on the terms and conditions agreed upon during the booking process.

What is the meaning of “Assigned”?

“Assigned” is a room status terminology used to indicate that a specific room has been assigned to a guest for their stay. When a room is marked as “Assigned,” it means that the check-in process has been completed, and the guest has been given the room key. This status helps hotel staff keep track of which rooms are currently occupied and which ones are still available for new guests.

What does “Stay Over” signify?

The term “Stay Over” is used to describe a situation where a guest requests to keep the room for another night instead of checking out as initially planned. When a guest wishes to extend their stay beyond the originally scheduled duration, they are considered a “Stay Over.” The hotel will arrange the necessary amendments to the reservation and inform the housekeeping department accordingly.

What is the significance of “Shack Out”?

“Shack Out” is a room status terminology used to describe a situation where a guest sleeps in a different room from the one assigned to them. When a guest prefers to sleep in another room, it is considered “Shack Out.” This status may arise due to personal preferences or specific circumstances and should be duly noted by the hotel staff to ensure accurate billing and room allocation.

What does “Out of Service for Renovation” mean?

“Out of Service for Renovation” is a room status terminology used to indicate that a room is temporarily out of service due to renovation activities. When a room is marked as “Out of Service for Renovation,” it means that the hotel is improving or upgrading the room’s features, facilities, or decor. This status ensures that guests are not assigned to rooms that are undergoing renovation work.

Bullet list of additional room status terminologies:

• Arriving
• Blocked
• Cancelled
• Closed for Day
• Double Locked
• Emergency
• Fire
• Hospitality
• House Use
• No Service Required
• Overbooked
• Paid Out