What is the FAA 2 Hour Rule?
The FAA 2 Hour Rule, also known as the Two-Hour tarmac delay rule, is a regulation implemented by the Federal Aviation Administration (FAA) in the United States. It was introduced to address the issue of lengthy tarmac delays that passengers often experience while waiting for their flights to take off or deplane. This rule aims to protect passengers’ rights and improve the overall travel experience.
According to the FAA 2 Hour Rule, airlines are required to provide passengers with the option to deplane from an aircraft that is delayed on the tarmac for more than two hours, without any additional obligations from the passengers. This includes providing access to the terminal and bathroom facilities, as well as necessary medical attention, if required. Furthermore, airlines must also offer passengers the choice to rebook on another flight or receive a full refund if the delay exceeds three hours.
FAQs about the FAA 2 Hour Rule
1. What are the consequences for airlines that don’t comply with the FAA 2 Hour Rule?
Failure to comply with the FAA 2 Hour Rule can result in substantial fines imposed by the FAA. These fines can range from thousands to millions of dollars, depending on the severity and frequency of violations.
2. Does the FAA 2 Hour Rule apply to all flights?
The FAA 2 Hour Rule applies to all U.S. domestic flights, as well as certain international flights that depart from or arrive at U.S. airports.
3. Are there any exceptions to the FAA 2 Hour Rule?
There are a few exceptions to the rule, such as situations where the pilot determines that it would be unsafe to deplane passengers due to weather conditions or security concerns. Additionally, the rule doesn’t apply to flights that are already on the taxiway, ready for departure, or about to land.
4. What happens if passengers choose to deplane under the FAA 2 Hour Rule?
If passengers choose to deplane under the FAA 2 Hour Rule, the airline is responsible for rebooking them on another flight at no additional cost or refunding the ticket price in case of a lengthy delay.
5. Can airlines keep passengers on board longer than two hours?
Under exceptional circumstances, airlines may keep passengers on board for over two hours. However, in such cases, the airline must provide regular updates on the delay, ensure adequate ventilation, and offer food and water after the first two hours.
6. Can passengers request compensation for tarmac delays?
Passengers are generally not entitled to compensation for tarmac delays under the FAA 2 Hour Rule. However, they can file a complaint with the airline or the Department of Transportation if they believe their rights have been violated.
7. Who can passengers contact for assistance regarding the FAA 2 Hour Rule?
Passengers who encounter issues related to the FAA 2 Hour Rule can contact the airline’s customer service or file a complaint with the Department of Transportation’s Aviation Consumer Protection Division.
8. Is the FAA 2 Hour Rule the same as the European Union’s Passenger Rights?
The FAA 2 Hour Rule is specific to the United States and differs from the Passenger Rights regulations implemented by the European Union. Each jurisdiction has its own set of rules governing tarmac delays and passenger protections.
9. Does the FAA 2 Hour Rule apply to charter flights?
Yes, the FAA 2 Hour Rule applies to charter flights as well, regardless of whether they are operated by commercial or private charter airlines.
10. What other rights do passengers have during tarmac delays?
In addition to the FAA 2 Hour Rule, passengers also have the right to be treated fairly and with respect, regardless of the duration of the delay. They should receive clear and timely communication from the airline regarding the reason for the delay, any updates, and how to seek assistance or file complaints.
11. Can passengers request compensation for missed connections due to tarmac delays?
Passengers may be eligible for compensation, such as rebooking on the next available flight or accommodation expenses, if they miss a connecting flight due to a tarmac delay. However, the compensation eligibility may vary depending on the circumstances and airline policies.
12. Is the FAA 2 Hour Rule effective in reducing tarmac delays?
Since its implementation, the FAA 2 Hour Rule has played a significant role in reducing the number of lengthy tarmac delays in the United States. However, occasional delays may still occur due to unforeseen circumstances or factors beyond the airline’s control.
