What’s the difference between Lyft and Lyft preferred?

What’s the difference between Lyft and Lyft Preferred?

Lyft and Lyft Preferred are both popular ride-hailing services that offer convenient transportation options to riders. However, there are a few key differences between the two that riders should consider when deciding which service to use. Let’s explore these differences to help you make an informed choice.

Lyft is the standard ride-hailing service offered by Lyft. It connects riders with nearby drivers who can provide transportation to their desired destinations. With Lyft, you can choose between different types of vehicles, including regular sedans, larger cars suitable for groups, and even luxury vehicles for those seeking a more upscale experience. Lyft provides a reliable and cost-effective transportation option for everyday travel needs.

On the other hand, Lyft Preferred is a premium service offered by Lyft. It caters to riders who value consistent high-quality experiences and shorter wait times. Lyft Preferred offers an upgraded experience by matching riders with highly rated drivers and newer, more stylish vehicles. This service is designed to provide a more comfortable and luxurious ride.

Is Lyft Preferred available in all areas?

Yes, Lyft Preferred is available in select cities where the service has been launched. Lyft is continually expanding and adding new locations, so it’s worth checking if Lyft Preferred is available in your area. To see if Lyft Preferred is available in your city, you can simply open the Lyft app and look for the Preferred option when requesting a ride.

Are the prices different for Lyft and Lyft Preferred?

Yes, there is a price difference between Lyft and Lyft Preferred. Since Lyft Preferred offers a premium experience with newer and more luxurious vehicles, the fares for this service are generally higher compared to regular Lyft rides. Lyft Preferred fares reflect the upgraded features and enhanced experience provided by the service.

What are the benefits of using Lyft Preferred?

Using Lyft Preferred comes with several benefits for riders. Firstly, you can expect shorter wait times as Lyft Preferred drivers are typically closer to your location, ensuring a quicker pick-up. Additionally, Lyft Preferred matches riders with drivers who have excellent ratings and consistently deliver exceptional service. This means you can enjoy a smoother and more enjoyable ride.

Can I request specific vehicle types with Lyft Preferred?

No, Lyft Preferred does not allow riders to request specific vehicle types. However, Lyft Preferred ensures that riders are matched with high-quality, newer vehicles that provide a more premium experience. The service aims to exceed the expectations of riders by consistently delivering top-notch service and comfortable rides.

Do Lyft Preferred drivers receive special training?

Yes, Lyft Preferred drivers receive additional training to ensure they provide excellent service and meet the higher standards set by the Preferred service. Lyft provides ongoing driver support and evaluates driver performance to maintain the premium experience for Lyft Preferred riders.

Can I use Lyft promo codes with Lyft Preferred?

In most cases, Lyft promo codes can be applied to both Lyft and Lyft Preferred rides. However, it’s important to check the terms and conditions of the specific promo code to ensure it is valid for use with Lyft Preferred. Promo codes often have specific restrictions and may not be applicable to all ride types or services.

How do I select Lyft Preferred when requesting a ride?

To select Lyft Preferred when requesting a ride, open the Lyft app and enter your destination. On the ride selection screen, you will see the available ride options. Look for the “Preferred” option, which will be displayed alongside the regular Lyft options. Simply tap on the “Preferred” option to request a Lyft Preferred ride.

Can I switch between Lyft and Lyft Preferred during a ride?

No, once you have requested either a Lyft or Lyft Preferred ride, you cannot switch between the two services during the ride. If you have specific preferences or requirements, it is recommended to select the appropriate service before requesting a ride.

Is there a cancellation fee for Lyft Preferred rides?

Yes, there may be a cancellation fee for Lyft Preferred rides if you cancel the ride after a certain time or multiple cancellations in a short period. The cancellation fee helps compensate drivers for their time and effort in preparing to pick you up. The specific cancellation policy and fees can vary depending on your location, so it’s advisable to review the terms and conditions in the Lyft app.

Can I rate and provide feedback for Lyft Preferred rides?

Yes, as with regular Lyft rides, you can rate and provide feedback for Lyft Preferred rides. Lyft values the input of its riders and encourages them to share their experiences to help maintain high-quality service. After completing a Lyft Preferred ride, you will have the opportunity to rate your driver and provide feedback through the app.

Do Lyft Preferred rides earn rewards or loyalty points?

Currently, Lyft does not offer specific rewards or loyalty points exclusively for Lyft Preferred rides. However, Lyft does have a loyalty program called Lyft Rewards that allows riders to earn points and enjoy various benefits for using Lyft services. It’s worth checking the Lyft Rewards program to see if any rewards or benefits can be applied to your Lyft Preferred rides.

How can I contact customer support for Lyft Preferred?

If you have any concerns or need assistance with your Lyft Preferred ride, you can contact Lyft customer support through the app. Simply go to the menu section of the app, select “Help,” and choose the relevant topic or issue you need assistance with. Lyft provides comprehensive customer support to address any questions or concerns you may have.

Can I request a Lyft Preferred ride for someone else?

Yes, you can request a Lyft Preferred ride for someone else. When requesting the ride, you have the option to enter the destination and details for the person you are booking the ride for. This allows you to arrange transportation for others effortlessly, ensuring they can enjoy the benefits of Lyft Preferred.